Corporate Resources and Business Improvement

The Corporate Resources and Business Improvement directorate is led by executive director Dianne Tranmer. It's responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.

About the role

Provide co-ordination and support to teams and individuals in their work on London.gov.uk, associated sites and other digital channels.

Help ensure staff have the knowledge and tools they need to create concise and engaging content across the organisation’s digital platforms.

What your day will look like

·       Supporting staff in creating and developing new digital content.

·       Communicating self-service workflows and providing guidance for staff to easily engage with the team.

·       Monitoring and triaging work submitted through self-service workflows.

·       Training content owners to use the Content Management System (CMS) and similar systems to upload and communicate content.

·       Supporting the development of the CMS training, including collating feedback.

·       Providing general and administrative support to the team.

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

·       A genuine interest in the role that digital plays in Public Sector communications.

·       Working knowledge of proofing, web copy editing and current accessibility and content accessibility best practice.

·       Experience training and upskilling people.

·       Experience of prioritising and managing numerous and varied items of work.  

·       Working knowledge of content management systems and experience creating and publishing digital content.

Please find the full Job Description here

How to apply

Internal recruitment

If you would like to apply for the role you’ll need to submit:

·          an online application

·          a Word statement (1,500 words) outlining how you meet the essential criteria as well as the competencies outlined in the advert.

If you have questions about the role

If you wish to talk to someone about the role, the hiring manager Ruth Morris would be happy to speak to you. Please contact them at ruth.morris@london.gov.uk

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted you’ll be invited to an interview/assessment.

The interview/assessment date is: Wednesday 9 April.

Equality, diversity and inclusion

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.

Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview.

Additional information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.