Digital Performance Analyst
(DNU/GLA) Grade 7 (£37,967)
Vacancy Description
Job reference: HOPS 0234
Contract type: Permanent
Closing date: Sunday 25 June 2017 at 23:59 GMT
Interview date: To be confirmed
Salary: £37,967 - £41,909
Grade: 7

We’re looking for an experienced Digital Performance Analyst to join our passionate and enthusiastic team and help continue our work to engage with Londoners and better show everything we do at City Hall.

We’re focused on ensuing the greatest city in the world has a digital presence to match. Our website,, has a vast range of users from across London and the world for which we’re building useful online tools, interactive features and engaging content. We’re using inspiration from across the city and the digital sector, including the Government Digital Service, to continually build on our recently revamped and ever improving website.

We’re working hard to support the new Mayor and London Assembly’s objectives to make City Hall the most transparent and engaged administration in London’s history, and you’ll be at the forefront of this historic time. Your work will be vital in shaping a key communication channel for the new administration – spreading the word of what the Mayor of London and London Assembly are doing and helping Londoners engage and interact with us.

You’ll be responsible for measuring the performance of all of our digital products, including and our social media channels. Working with stakeholders across from across the building and further afield, you will report on digital performance and provide insight on where and how changes can be made to improve the user journey and increase engagement.

You’ll also be involved in a broader programme of digital transformation within City Hall and across London’s Government. Working with the Local Government Digital Service Standard you’ll be championing best practices and working with stakeholders and counterparts to embed digital ways of working at City Hall and across London’s Borough Councils.

You’ll work as part of a friendly, flexible and passionate multi-disciplinary team who are practiced and committed to being agile, collaborative and open. As well as access to dozens of in-house training courses you’ll be encouraged and supported in building your skills through relevant external training, conferences, workshops, shadowing and networking. Working with various stakeholders, suppliers and technologies there are plenty of opportunities to learn and progress.

London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan, childcare voucher scheme and a career average pension scheme.

Application closing date: 
Sunday 25 June 2017 at 23:59 GMT

Interviews will take place on: a date to be confirmed


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