Digital Performance Analyst
(GLA) Grade 8 (£42,664)
Vacancy Description
Job reference number: GLA0234
Contract type: Permanent, 37 hours per week
Closing date: Monday 26 February 2018 at 23:59 GMT
Interview date: Wednesday 14 & Thursday 15 March 2018
Salary: £42,664 per annum
Grade: Grade 8

We’re looking for an experienced Digital Performance Analyst to join our passionate and enthusiastic team and help continue our work to engage with Londoners and better show everything we do at City Hall.


We’re focused on ensuring the greatest city in the world has a digital presence to match. Our website, has a vast range of users from across London and the world for which we’re building useful online tools, interactive features and engaging content. We’re using inspiration from across the city and the digital sector, including the Government Digital Service, to continually build on our revamped and ever improving website.


We’re working hard to support the Mayor and the London Assembly’s objectives to make this the most transparent and engaged administration in London’s history, and you’ll be at the forefront of this historic time. Your work will be vital in shaping key digital communication channels for the building – spreading the word of what the Mayor of London and London Assembly are doing, and helping Londoners engage and interact with us.


You’ll be responsible for measuring the performance of all of our digital products, including and our social media channels. Working with stakeholders from across the building and further afield, you will report on digital performance and provide insight on where and how changes can be made to improve the user journey and increase engagement.


You’ll also be involved in a broader programme of digital transformation within City Hall and across London’s Government. Working with the  Local Government Digital Service Standard you’ll be championing best practice and working with stakeholders and counterparts to embed digital ways of working at City Hall and across London’s Borough Councils.


You’ll work as part of a friendly, flexible and passionate multi-disciplinary team who are practiced and committed to being agile, collaborative and open. As well as access to dozens of in-house training courses you’ll be encouraged and supported in building your skills through relevant external training, conferences, workshops, shadowing and networking. Working with various stakeholders, suppliers and technologies there are plenty of opportunities to learn and develop.


For more information please read the Job Description and Person Specification.


London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. 

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as these roles is open to job share.  


In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan, childcare voucher scheme and a career average pension scheme.


If you have a question about the role or the recruitment process, then please contact a member of the recruitment team via email on  quoting reference GLA0243


Application closing date: Monday 26 February 2018 at 23:59 GMT
Interviews will take place at: at City Hall on Wednesday 14 & Thursday 15 March 2018